Career Opportunities
Volunteer Coordinator
GENERAL DESCRIPTION:
The Volunteer Coordinator is responsible for the daily operations of the Meals on Wheels and Welcome Center volunteers. Reporting directly to the Director of Senior Services, this role focuses on recruiting, recognizing, and retaining volunteers.
If you are interested, send a resume and cover letter to mowmama@mowmama.org
RESPONSIBILITIES:
Volunteer Management:
Recruit, train, supervise, and direct volunteers for the Welcome Center and MOW in coordination with the Director of Senior Services.
Conduct volunteer training sessions as needed.
Report volunteer hours monthly and compile them for the annual report.
Plan and coordinate an annual Volunteer Recognition event.
Communication & Outreach:
Work with the Development Department to recruit volunteers for fundraising events.
Correspond with volunteers via email, phone, and other communication channels.
Engage with the Board and corporate businesses to recruit and train volunteers.
Attend community speaking engagements for volunteer recruitment.
Program Support & Administration:
Provide telephone information to potential clients about meal programs and agency services; refer individuals to appropriate resources as needed.
Complete applications for service forms.
Perform clerical tasks related to MOW, including reports, correspondence, and forms.
Assist the MOW Coordinator in checking on clients who are not home to receive meals.
Deliver meals as needed.
Plan, organize and oversee the Christmas in July, Holiday Bag and Holiday Meal programs.
Purchase and pick up items from the Heart of Alabama Food Bank as needed for programs.
Attend staff meetings, conferences, and training sessions as needed.
Perform other related duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Strong ability to communicate effectively with diverse individuals, volunteers, and senior citizens.
Good judgment in evaluating situations and making decisions.
Ability to work independently, manage time effectively, and utilize material resources efficiently.
Proficiency in word processing and data management software.
Strong knowledge of English grammar, sentence structure, spelling, punctuation, and vocabulary.
Ability to write clear, professional reports and correspondence.
Ability to understand and follow written and oral instructions.
Strong interpersonal skills to interact with corporate businesses and board members for volunteer recruitment and training.
Capability to handle physically and emotionally demanding situations with senior citizens.
Must maintain minimum automobile liability insurance as required by state law for any privately-owned vehicle used for work-related duties.
QUALIFICATIONS:
High school diploma from an accredited institution (required).
Demonstrated dependability, attention to detail, and punctuality (required).
Experience working with the elderly (preferred).
Knowledge of elderly health issues and limitations (preferred).
Strong oral, written, and interpersonal communication skills (required).
Experience using word processing, database management, and internet-based resources (required).
Willingness to work with individuals from diverse backgrounds (required).
Flexibility to adjust work schedule as needed (required).
Possession of a valid Alabama driver’s license and an insured vehicle for work-related duties (required).
POSITION DETAILS:
Category: Non-exempt
Employee Classification: Regular Full-Time
Work Schedule: 36 hours per week